Privacy Policy

nowbet ("we," "us," or "our") operates the online gaming platform accessible at nowbet.one. As a data controller, nowbet is responsible for the personal data of registered players and website visitors. This Privacy Policy describes our practices in accordance with Republic Act No. 10173, also known as the Data Privacy Act of 2012 (DPA), its Implementing Rules and Regulations (IRR), and the issuances of the National Privacy Commission (NPC) of the Philippines.

We process your personal data on the following legal bases:

• Contractual necessity: Processing required to fulfill our obligations under the nowbet Terms & Conditions, including account management, payment processing, and game delivery;
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act (AMLA), and tax obligations;
• Legitimate interests: Processing necessary for fraud prevention, platform security, and improving our services, where such interests are not overridden by your rights;
• Consent: Processing for marketing communications and non-essential cookies, where you have provided explicit consent that may be withdrawn at any time.

By registering on the nowbet platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.

nowbet collects personal data through your interactions with the platform. The categories of data we collect include:

nowbet does not collect sensitive personal information (as defined under the DPA) beyond what is strictly necessary for identity verification and regulatory compliance. We do not collect biometric data, health information, or political affiliations.

nowbet uses your personal data for the following purposes:

• Account creation and management: To register your account, verify your identity, and maintain your player profile;
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver customer support;
• Regulatory compliance: To fulfill obligations under PAGCOR regulations, the AMLA, and other applicable Philippine laws, including filing required reports with the AMLC;
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized access, and other prohibited conduct;
• Responsible gaming: To monitor gaming behavior, enforce responsible gaming limits, and identify players who may need support;
• Platform improvement: To analyze usage patterns, troubleshoot technical issues, and improve the nowbet platform experience;
• Marketing communications: To send promotional offers, bonus notifications, and platform updates — only where you have provided consent, and subject to your right to opt out at any time;
• Legal proceedings: To establish, exercise, or defend legal claims where necessary.

nowbet will not use your personal data for any purpose incompatible with those listed above without first obtaining your explicit consent or as otherwise required by law.

nowbet does not sell your personal data. We may share your data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data processing agreements:

• Payment processors: GCash, Maya, and partner banks (BPI, BDO, Metrobank, UnionBank, Landbank, PNB, Security Bank) to process deposits and withdrawals;
• Identity verification providers: Third-party KYC (Know Your Customer) service providers used to verify government-issued IDs and confirm player eligibility;
• Game providers: Licensed game software providers whose games are integrated into the nowbet platform, to the extent necessary for game delivery and fairness auditing;
• Regulatory authorities: PAGCOR, the AMLC, the National Privacy Commission, and other Philippine government agencies, as required by law or regulatory directive;
• IT and security service providers: Cloud hosting, cybersecurity, and platform infrastructure providers operating under strict data processing agreements;
• Legal and professional advisors: Lawyers, auditors, and compliance consultants, subject to professional confidentiality obligations.

All third parties with whom nowbet shares personal data are required to process such data only for the specified purpose and in accordance with applicable Philippine data privacy law. nowbet does not transfer personal data outside the Philippines except where necessary for the above purposes and subject to appropriate safeguards.

nowbet uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use are:

• Essential cookies: Required for the platform to function correctly, including session management, login authentication, and security features. These cannot be disabled without affecting platform functionality;
• Analytics cookies: Used to understand how players interact with the platform, which pages are visited most frequently, and where technical issues occur. This data is aggregated and anonymized;
• Preference cookies: Used to remember your platform settings, such as language preferences and responsible gaming configurations.

nowbet does not use third-party advertising cookies or behavioral tracking cookies for cross-site advertising purposes. You can manage or delete cookies through your browser settings at any time. Note that disabling essential cookies may prevent you from accessing certain platform features.

nowbet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following retention periods:

• Account and identity data: Retained for the duration of your account and for a minimum of five (5) years following account closure, as required by PAGCOR regulations and the AMLA;
• Transaction and financial records: Retained for a minimum of five (5) years from the date of the transaction, in compliance with Philippine AML and tax regulations;
• Gaming session logs: Retained for a minimum of two (2) years for dispute resolution and regulatory audit purposes;
• Marketing consent records: Retained until consent is withdrawn, plus a reasonable period thereafter for compliance documentation;
• Technical and device logs: Retained for up to twelve (12) months for security and fraud prevention purposes.

Upon expiry of the applicable retention period, personal data is securely deleted or anonymized in accordance with nowbet's data disposal procedures.

nowbet implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, loss, or destruction. These measures include:

• TLS 1.2/1.3 encryption for all data transmitted between your device and the nowbet platform;
• AES-256 encryption for sensitive data stored in our databases;
• Multi-factor authentication options for player accounts;
• Regular security audits and penetration testing by independent security firms;
• Role-based access controls limiting employee access to personal data on a strict need-to-know basis;
• Incident response procedures for detecting, reporting, and managing personal data breaches in accordance with NPC requirements.

In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, nowbet will notify the National Privacy Commission and affected individuals within the timeframes prescribed by the DPA and NPC regulations.

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by nowbet:

• Right to be informed: The right to know what personal data nowbet collects, how it is used, and with whom it is shared;
• Right of access: The right to request a copy of the personal data nowbet holds about you;
• Right to rectification: The right to request correction of inaccurate or incomplete personal data;
• Right to erasure or blocking: The right to request deletion or blocking of your personal data where it is no longer necessary for the purpose for which it was collected, subject to legal retention obligations;
• Right to data portability: The right to receive your personal data in a structured, commonly used, and machine-readable format;
• Right to object: The right to object to the processing of your personal data for direct marketing purposes or on grounds relating to your particular situation;
• Right to damages: The right to claim compensation for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorized use of your personal data.

To exercise any of these rights, please contact nowbet's Data Protection Officer using the contact details in Section 12 of this Policy. nowbet will respond to all verified requests within thirty (30) calendar days. We may request proof of identity before processing your request to protect against unauthorized access to your data.

If you believe your data privacy rights have been violated, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.

The nowbet platform is strictly intended for individuals who are 21 years of age or older. nowbet does not knowingly collect personal data from individuals under 21 years of age. If we become aware that personal data has been collected from a person under 21, we will take immediate steps to delete that data and close the associated account.

Parents or guardians who believe that a minor has registered on the nowbet platform should contact our Data Protection Officer immediately using the details in Section 12 below.

The nowbet platform integrates with third-party service providers to deliver certain features, including payment processing, identity verification, and game content. These third parties operate under their own privacy policies and data processing agreements with nowbet. nowbet is not responsible for the privacy practices of third-party providers beyond the contractual obligations imposed on them by nowbet.

The nowbet website does not contain links to external third-party websites for general browsing purposes. Where integration with payment providers such as GCash or Maya is involved, those interactions are governed by the respective provider's privacy policy in addition to this Policy.

nowbet does not permit third-party advertising networks to place tracking cookies on the nowbet platform or to collect personal data about our players for advertising purposes.

nowbet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. When material changes are made, we will notify registered players via email or a prominent notice on the platform at least seven (7) days before the changes take effect, where practicable.

The most current version of this Privacy Policy will always be available on this page, with the effective date indicated at the top. We encourage you to review this Policy periodically. Your continued use of the nowbet platform after the effective date of any amendments constitutes your acknowledgment of the updated Policy.

For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data, please contact nowbet's Data Protection Officer:

For complaints that cannot be resolved through nowbet's internal process, you may contact the National Privacy Commission (NPC) of the Philippines through their official government channels.

This Privacy Policy was last reviewed and updated in May 2026. nowbet reserves all rights not expressly granted herein.